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Landscaping covers everything that shapes the outdoor space around a home: the layout of the yard, the patios, walkways and retaining walls built into it, the beds, shrubs and trees planted in it, and the care that keeps it healthy from one season to the next. A landscaper may handle one of those pieces or all of them, and in Canada the work has to stand up to deep frost, snowbanks along the driveway, spring meltwater and dry spells in midsummer.

Most projects involve three kinds of work. Landscape design produces a plan; landscape construction, including hardscaping, builds it with stone, pavers, soil and plants; and maintenance keeps it looking the way it was meant to. Some companies do all three, others specialize, and larger or steeper projects can also bring in a landscape architect, an engineer or an excavation contractor.

This page explains how design, hardscaping and maintenance differ, how a project unfolds from the first site visit to the finished yard, what makes a patio or retaining wall last, the utility locates required before digging, native and drought-tolerant planting, and the municipal rules that can apply. Lawn care, tree removal and snow removal each have their own page.

Landscape design vs landscape construction vs maintenance: what landscapers do

Knowing which kind of work you need makes it easier to ask for the right quote. A yard that only needs tidying calls for a maintenance crew, while a sloped lot with soggy corners and no usable patio needs a design first and a construction crew after. Hardscaping, the built part of a landscape, is usually the biggest share of a construction project and the hardest to redo.

  • Landscape design: a scaled plan of grades, hard surfaces, planting, lighting and drainage, drawn by a designer or landscape architect.
  • Hardscaping: patios, interlock driveways, stone steps, walkways, retaining walls and edging, built on an excavated, compacted base.
  • Softscaping: soil preparation, planting beds, shrubs, trees, perennials, sod or seeded lawn, and mulch.
  • Maintenance: spring and fall cleanups, pruning, bed weeding, edging and seasonal plant care, often under a recurring contract.
  • Related specialists: arborists for large trees, irrigation and lighting installers, and excavation contractors for heavy grading.

How a landscaping project runs: site visit, design, utility locates and construction

Buried gas, power, telecom and water lines are often shallower than people expect, so no one should excavate, set posts or plant large trees before they are marked. In Quebec, the Régie du bâtiment du Québec tells contractors to request a free locate from Info-Excavation at least 4 business days before excavation starts. In Ontario, locates through Ontario One Call are free and required by law at least 5 business days before digging. Neither service marks private lines, such as a feed to a garage or a pool heater.

  • Site visit: the landscaper notes slopes, sun and shade, soil, existing trees, where water flows and how you use the yard.
  • Design and quote: a plan with materials, grades and a plant list, then a written quote that states base depth, materials and cleanup.
  • Approvals: confirm whether the city, a heritage rule or a condo association must approve anything before work starts.
  • Locates: public lines are marked before excavation, and private lines are found separately.
  • Construction: excavation, base and compaction, hard surfaces and walls, then soil, planting and final grading.
  • Handover: a final walk-through, watering instructions for new plants and sod, and warranty terms in writing.

Patios, interlock and retaining walls: hardscaping materials that survive freeze–thaw

In a Canadian yard, the part you never see decides how long a hard surface lasts. Pavers and slabs rest on compacted crushed stone and a thin bedding layer; if that base is too shallow, poorly compacted or holding water, frost lifts it unevenly and the surface ripples, sinks or cracks. Ask each landscaper to describe excavation depth, base material and compaction in the quote, since the right answer depends on your soil and on whether cars will drive on it.

  • Interlocking concrete pavers: suit patios, walkways and driveways, and single units can be lifted and reset if an area settles.
  • Natural stone: flagstone, cut slabs and steps with a more natural look and more variation in thickness.
  • Segmental retaining wall blocks: dry-stacked with a slight setback, with drainage stone behind and, on taller walls, reinforcing grid in the soil.
  • Edge restraints and joint sand: keep pavers from spreading and limit weeds and ants between units.
  • Runoff: hard surfaces shed more water, so they need a slight slope away from the house and somewhere for the water to go.

Retaining wall permits and other municipal rules for landscaping

A retaining wall holds back soil, and one that fails can lean, bulge or collapse onto a walkway. Whether it needs a permit or an engineer depends on its height, what sits above and below it, and who uses the space nearby. In Toronto, the City's building permit guide says a permit is required to build a retaining wall more than one metre high when it is on or next to public property, including streets, next to building entrances, or on private property the public can access. Other municipalities set their own triggers, and a wall that holds up a driveway, a slope or a structure is the kind that calls for an engineer's design, so ask before the plan is final.

Landscaping touches other rules that change from one city, borough or town to the next: permits to cut or damage protected trees, fence heights, pool enclosures, how much of a front yard may be paved, where a driveway may meet the street, and work in heritage areas or near a watercourse. Check with your municipality, and with the association in a condo or a development with restrictive covenants.

Native and drought-tolerant planting vs a traditional lawn and annuals

Beds planted with species native to your region, or with plants suited to dry spells, generally need less watering, fertilizer and pest control once established, and they feed pollinators and birds. A conventional yard of lawn and annual flowers is familiar and easy to walk on, but it asks for more water and more work every season. Many homeowners settle on a mix: lawn where children and pets play, planted beds or meadow-style areas where they don't.

  • Right plant, right place: match each plant to sun, shade, soil, moisture and your area's winter hardiness.
  • Establishment: every new planting, drought-tolerant or not, needs regular watering until its roots take hold.
  • Mulch and soil: organic mulch keeps moisture in and weeds down, and richer soil holds water longer.
  • Salt and snow: beds along driveways and sidewalks need plants that cope with de-icing salt and piled snow.
  • Invasive species: avoid plants your province lists as invasive, and have existing ones removed properly.
  • Rain gardens: shallow planted basins that catch runoff away from the foundation, where soil and local rules allow.

When to plan and build a landscaping project in Canada

Good landscapers book up early, so design often happens over winter and construction starts once the ground has thawed and firmed up in spring; a patio laid on saturated, partly frozen soil tends to settle later. Summer suits hardscaping and larger planting if water is available, while late summer and early fall favour sod, seeding and many trees and shrubs, which then root in cooler weather.

Late fall is for cleanups, wrapping shrubs exposed to salt spray and staking bed and walkway edges so the snow crew doesn't gouge them. Give new pavers and walls a full winter to reveal any movement, and have the landscaper return in spring if joints open or sections heave.

Common landscaping problems: sinking pavers, leaning walls and runoff toward the house

  • Sinking or rippled pavers: usually a base that was too thin, poorly compacted or waterlogged, fixed by lifting the pavers and rebuilding the base.
  • Leaning or bulging walls: often no drainage stone or pipe behind the wall, or a wall built taller than its design allowed.
  • Water running toward the house: a new patio or raised bed that changed the grade; the drainage page covers grading and downspouts.
  • Weeds and ants in the joints: joints that were never properly filled and compacted, or have lost their sand.
  • New plants dying: the wrong light or soil for the species, or too little water during the first season.

Landscapers: frequently asked questions

Do I need a separate landscape designer, or can the landscaper design the project?

For a patio or new beds, many landscaping companies prepare a design as part of their quote. An independent designer or landscape architect makes more sense for a full-yard redesign, a steep or complicated lot, or when you want several contractors to bid on the same plan so the quotes can be compared line by line.

Should hardscaping or planting come first?

Hardscaping. Excavation, base work and machinery would wreck new beds and sod, so patios, walls and walkways are built before the soil, planting and lawn go in. Sleeves for irrigation lines and conduit for outdoor lighting should also be laid under hard surfaces before the pavers go down.

Do I need a permit for a retaining wall?

It depends on the wall's height and location and on your municipality. In Toronto, a retaining wall over one metre high on or beside public property, next to a building entrance or on private property open to the public needs a building permit. Check locally before the design is final, and have an engineer design any wall that holds up a slope, a driveway or a structure.

Why are utility locates needed for a garden bed or a fence?

Because buried lines don't always sit where or as deep as people assume, and a post-hole auger or a small excavator reaches them easily. Public-line locates are free through Info-Excavation in Quebec and Ontario One Call in Ontario, and a reputable landscaper requests them before any digging.

Sources

  1. When do I need a building permit? — City of Toronto
  2. Excavation work — Régie du bâtiment du Québec
  3. Homeowners: public utility locates — Ontario One Call

Written by the LokalMatch editorial team. Last reviewed September 10, 2026.

What landscapers can help with

Common jobs homeowners hire landscapers for:

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What affects the cost of landscaping

Prices depend on the details of your project. We only publish price ranges when they’re backed by real LokalMatch quote data or reliable sources. Until then, here’s what usually changes the price:

  • Size of the yard and the scope of the design
  • Grading, excavation and drainage work
  • Hardscape materials, such as stone, pavers or wood
  • Plants, sod and soil
  • Access for machinery
  • Removal of old materials, trees or stumps
  • How often visits are scheduled for ongoing services

How to compare landscapers before you hire

  • Choose a company that does the kind of work you need, since design, lawn care, tree work and hardscaping are different specialties.
  • For big projects, ask for a site plan or drawing before work starts.
  • Ask how they'll handle grading and drainage so water moves away from the house.
  • For tree removal or large pruning, look for a qualified arborist with liability insurance.
  • For ongoing services like lawn care or snow removal, get the visit schedule and what's included in writing.

Questions to ask landscapers before you hire

  • Can I see a plan or drawing before you start?
  • How will you handle drainage and grading?
  • Will you have underground utilities located before you dig?
  • Does any of this work need a permit, such as for a retaining wall, fence or tree removal?
  • What plants or materials do you recommend for our climate and my yard's sun and shade?
  • Do you guarantee plants or sod, and for what conditions?
  • Can you show me proof of liability insurance?

When to call a pro for landscaping

  • Water that pools near the house or in the yard after rain
  • A tree that is leaning, cracked or has large dead branches over the house or a driveway
  • A retaining wall that is bulging, leaning or cracking

Landscaping permits and local rules

Some landscaping work needs a permit or has to meet local bylaws. Rules vary by municipality, so ask your pro whether a permit is needed and who will apply for it — and check with your city or town if you’re unsure.

Permits and licensing

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